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Karin Grobler

Compassionate Communication - preserving relationships during times of loss and grief

I am not much of a “follow these six steps towards healing” type of a person. I honestly believe we each have a unique journey, especially when grieving a loss. But I also know that there are helpful markers on the journey.


Learning compassionate communication (based on NVC principles) as a way of interacting with yourself and the people in your life, especially during times of grief is immensely helpful. Compassionate communication aims to help you to express your own emotions and needs but also to have empathy for the emotions and needs of the people around you.


During times of grief it might feel like you are walking around without a skin. All your nerve endings are exposed, and this can easily lead to miscommunication with loved ones. It is easy to misinterpret people’s motives or their behaviour. This results in blaming and relationships can be seriously damaged.


So how can I love myself and others during a time of grief?


1. Self-compassion is the place to start.

Asking yourself what is happening inside of

you. This does not necessarily come easy and

requires doing your grief-work or the

assistance of a grief-coach.


a. Observe what is happening without

judgement or evaluation. For example, “I am

crying myself to sleep every night.” Instead

of, “I am a weakling because I can’t go to bed

without crying myself to sleep.”


b. Take ownership of your emotions. “I am

feeling sad/distraught/exhausted/desperate/

lonely/helpless etc.” instead of blaming

circumstance or family members for your

situation.


c. Discover what you need. “I need

Empathy/connection/touch/companionship/

closeness/compassion etc.”


d. Request what you need or find a way to

satisfy your own need. Once you know what

you need you can for example request the

following, “I need some touch, can you

please give me a hug.” or you can fulfil the

need for yourself by making an appointment

for to go for a massage.

If your need is companionship you can ask, “I

need some companionship; can you please

go with me to the store.” or, you can reach

out to a lonely person and get some

companionship in that way.


2. Compassion for others. Asking, what they

might be experiencing. What is happening

inside of them. – Take note, this is not meant to

be communicated or even as an analysis of

someone else. The reason for doing this is to

give the other people in your life the benefit of

the doubt and imagine a positive reason why

they are not fulfilling your needs.


a. Observe what is happening without

judgement or evaluation. For example, “My

daughter has not visited me for two weeks.”

Instead of, “My daughter does not care about

me, therefore she hasn’t visited me in two

weeks.


b. Try to imagine what they might be feeling.

Maybe she feels helpless/tired/heavy

hearted/heartbroken. (the idea is to give her

the benefit of the doubt)


c. Imagine what the other person is needing.

She might need rest/freedom/space


d. Ask yourself.

How can I make my needs for her company

known to her without accusing her? (follow

step d in the first column.)


The big threat to relationships during times of grief is the assumption that everyone is experiencing the same emotions and needing the same things. Because each person’s grief process is different the emotions and needs might be completely out of sync and therefore compassion for each other is especially important.

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